Administration / Customer Success Coordinator

Thank you for your interest in working with Screenrights.

Screenrights is committed to pursuing diversity within the screen sector and following an inclusive directive in all aspects of our business. Every person has the right to a fair and unbiased recruitment process irrespective of gender, geographic location, race, age, sexual orientation, disability, religion, intersex identity or nationality.

We pride ourselves on maintaining a great workplace culture, and Screenrights provides a flexible and friendly working environment. We have embraced the hybrid working model that has proven effective during the pandemic, while we continue to foster a supportive team environment. We offer ongoing training opportunities for our staff, and benefits like free movie tickets for Australian and NZ theatrical film releases.

Screenrights employees aspire to the following success behaviours:

  • Leadership
  • Innovation & Renovation
  • Teamwork & Collaboration
  • Communication
  • Solution Focused
  • Reliability & Accountability

We are also guided by our three core values, which underpin the way we work:

Act with Integrity“We are accountable, trustworthy and fair”
Strive For Excellence“We believe in change for the better and always seek opportunities to improve”   
Achieve Through Collaboration“We reach our best results when we work together”

Administration / Customer Success Coordinator

Department

Business Operations

Immediate Supervisor

Financial Accountant

Load

Full-Time or Part-Time

Role Summary

“At Screenrights all that we do supports learning and creativity.”

Screenrights is a non-profit membership organisation that has been supporting the film and television industry for over 30 years through providing rights and royalty management services.

Following a recent internal promotion, we are looking to hire an Administration / Customer Success Coordinator. If you have impeccable customer service and interpersonal skills, can demonstrate initiative and willingness to support the team, you’ll join a friendly and supportive team environment to kick start your career in administration and customer service.

Not only is Screenrights committed to the screen industry, but we are committed to our people. We seek feedback from our teams frequently and they tell us that our workplace is somewhere that you can feel valued and trusted, and our culture is flexible, friendly, collaborative and positive.

Amplify HR is recruiting for this role as the strategic HR partner of Screenrights.

Key Accountabilities

  • Manage internal and external communications efficiently and effectively
  • Coordinate Meeting Room bookings and ensure Meeting Rooms are professionally maintained
  • Handle mail
  • Organise transport
  • Maintain office access, maintenance and security requirements
  • Organise catering when required
  • Manage stock of office supplies (kitchens, office stationery, paper, etc.)
  • Up-skilling and developing within the customer success team including answering customer/member related queries and working across related technologies such as HubSpot, databases and MS office

Application Process

Contact Us

Visit

Level 1, 140 Myrtle Street
Chippendale NSW 2008
Australia

Australia

Phone: +61 2 8038 1300

New Zealand

NZ Freephone: 0800 44 2348

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Screenrights acknowledges the Traditional Owners of country throughout Australia and recognises their continuing connection to land, waters and culture. We pay our respects to their Elders past, present and emerging.