Customer Success Associate

Thank you for your interest in working with Screenrights.

Screenrights is committed to pursuing diversity within the screen sector and following an inclusive directive in all aspects of our business. Every person has the right to a fair and unbiased recruitment process irrespective of gender, geographic location, race, age, sexual orientation, disability, religion, intersex identity or nationality.

Screenrights employees aspire to the following success behaviours:

  • Leadership
  • Innovation & Renovation
  • Teamwork & Collaboration
  • Communication
  • Solution Focused
  • Reliability & Accountability

We are also guided by our three core values, which underpin the way we work:

Act with Integrity“We are accountable, trustworthy and fair”
Strive For Excellence“We believe in change for the better and always seek opportunities to improve”   
Achieve Through Collaboration“We reach our best results when we work together”

Customer Success Associate

Department

Member Services

Immediate Supervisor

Customer Experience Manager

Load

Part-time (22.5hrs per week)

Role Summary

At Screenrights, everything we do supports learning and creativity.

A part-time opportunity has arisen for a Customer Success Associate to complement our Member Services team.

Working within a multidisciplinary customer facing and technical service support team, you are a driven, patient and passionate service delivery expert. In this role you will be responsible for supporting and on-boarding new customers/members and managing existing member relationships through their entire life cycle. You have superior people skills, a positive attitude and thrive on a variety of tasks and supporting a broad base of customers.

We offer a flexible and friendly workplace with passionate colleagues, and the opportunity to help us support the diversity and growth of the screen industry in Australia, New Zealand, and around the world.

Application Process

Please consider the selection criteria in the Job Profile in making your application to:
people@screenrights.org

Contact Us

Visit

Level 1, 140 Myrtle Street
Chippendale NSW 2008
Australia

Australia

Phone: +61 2 8038 1300

New Zealand

NZ Freephone: 0800 44 2348

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Screenrights acknowledges the Traditional Owners of country throughout Australia and recognises their continuing connection to land, waters and culture. We pay our respects to their Elders past, present and emerging.