Thank you to the members who contributed to the review of the Express Resolution Process (ERP).
Mr Philip Argy conducted an independent review. Screenrights provided draft responses to the review and sought members’ feedback on Mr Argy’s recommendations.
Screenrights’ responses to the recommendations are available here.
A copy of the ERP policy is provided here which takes effect on 1 September 2017.
For further information about the ERP, contact us at firstname.lastname@example.org or phone +61 2 9904 0133, or if calling from New Zealand: 0800 44 2348.